To help lessen the impact, Crashplan offered a discount for a year after your original plan expires. $10 a month is not really that terrible for an unlimited backup your most precious data, but it is still a bit of a sticker shock when you are used to paying $3-4 per month for essentially the same service. The price for a single machine then became $10 per month, which was a 2.5-3x increase in price. Then the infamous day came when they got rid of the consumer part of their service to focus on their small business and higher plans. If you were uploading 1 TB or more of data, it is recommended to increase the amount of memory that is allocated to the application.
Their desktop application was easy enough to use even though it was rather bloated. $3-4 per month for unlimited backup was well worth the price to have peace of mind in case something bad happens at home (I actually did need to use it one time when I had a failing hard drive corrupt several of my files). Their unlimited plan for a single machine was very affordable especially when purchasing multiple years. It also worked on Linux which further won me over since I was running a Linux server as my file server. I found the price and features attractive. I don't even know if that is possible, but I am tied of hearing it accessing my hard drives all the time.For a number of years, I have used Crashplan as my offsite backup.
I am waiting for some tech support to see if I can get a hold of this monster and take control back into my own hands. It's totally out of my control, and I don't like that. I use the command provided to terminate access to the service, but the engine of the application still keeps chugging away. I play with the settings, but they don't seem to have much effect. The engine is either backing up files, or it is "synchronizing" the files which have already been sent to the remote site with some kind of index it keeps on my computer. The Energizer bunny rabbit has got nothing on this engine: it just keeps chugging away, and I find it irritating that I cannot stop it, for it slows down my access to other things I want to do on my computer. I can't seem to stop it! I constantly hear it accessing my internal hard drive and my external hard drives, even after I have achieved a 100% complete backup status. What I don't like about CrashPlan is the application is ALWAYS working. Obviously, the more data you want to send, the longer it will take. If you do it yourself from home, then you should expect to have your computer engaged for several days (in the background) sending your files to their remote site. You can always send them a hard drive, but few people will do that. You can not only backup your data to their Cloud, but you can also backup locally to another computer or hard drive (for free) or to a friend's computer.īut the uploading process is very slow, which is probably due to the slowness of uploading any data, as well as due to the slowness of the application. I have used the CrashPlan service for two years, and I have a paid subscription for another two years. I don't care, as CrashPlan doesn't meet my needs any more. Unfortunately for CrashPlan (as if) and fortunately for me, I'm looking into going back to something like Retrospect and a cold storage/cloud storage service, even though this will be spendier. Backing up my hard drive and externals is why I use a backup service. I bet CrashPlan doesn't tell THEM what files they can and can't back up.īottom line is my internal drive hasn't been backed up in 9 days. I think they're trying to kill off all the small user base and cater only to the Business level clients. I've used CrashPlan for years to back up whole drives, and this was never a problem until this latest upgrade. They never inform you about it up front: you're not supposed to back up your whole drive (i.e., root folder), you're only supposed to back up your user folder. Oh, NOW, I know what the problem is, and it's mine, of course. I've had multiple chats with their tech support reps. I have been stuck on cache maintenance for NINE days. Since the forced change from Home to Small Business plan and the new (unannounced) app interface revamp a few weeks back, the app and the service sucks.
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